Passenger Service

Authors

  • Hugo Solano Martínez Faculty of Economic Engineering, Statistics and Social Sciences, National University of Engineering. Lima, Peru.
  • David Yábar Meoño Faculty of Economic Engineering, Statistics and Social Sciences, National University of Engineering. Lima, Peru.
  • Giovanni Hernández Chunga Faculty of Economic Engineering, Statistics and Social Sciences, National University of Engineering. Lima, Peru.

DOI:

https://doi.org/10.21754/iecos.v3i0.1139

Keywords:

Attention, Passenger, Airport

Abstract

This paper shows the simulation of the passenger service system of an airline at the Jorge Chávez International Airport for a specific service shift. This is achieved by building a model based on stochastic process theory and stochastic process theory and reliability theory. In addition, using said offers as selected application. This distribution is very important for the company because it allows it to optimize its passenger service system, with more staff during the minutes when there are more passengers, and less staff otherwise.

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Published

2021-03-13

How to Cite

Solano Martínez, H., Yábar Meoño, D., & Hernández Chunga, G. (2021). Passenger Service. Revista IECOS, 3, 90–100. https://doi.org/10.21754/iecos.v3i0.1139

Issue

Vol. 3 (2007)

Section

Research Articles

License

CC BY 4.0 DEED Attribution 4.0 International